ITIL® Foundation training offered by AADS Education helps IT professionals in understanding IT service management and management of IT infrastructure. We prepare you fully for your passing the examination. After completion of the training program you will be able to contribute towards adopting and implementing ITIL® best practices in your organization. We offer ITIL® training for both individuals and corporate employees.
In case if you are not happy with the trainer, report us within 3 hours of the start of the classes / sessions, we will refund your fee completely, no questions asked.
AADS Education is a globally recognized and accredited training organization, imparting ITIL® programs globally. Our ITIL® trainers are accredited by international organizations, having industry experience in various domains. We are working with AXELOS which owns ITIL® certification.
ITIL® is the world's most widely used IT service management framework. ITIL® is a trusted and well-established framework based on global best practice in IT service management, used by most of the world’s leading enterprises and forward-thinking public sector organizations. ITIL® provides systematic and professional approach to the IT management.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.
The purpose of this course is for students to build a fundamental understating of IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL®) as approached in the latest version.
|Session 1: Introduction to Service Management Lifecycle|
|Overview of ITIL®, Basic Concepts, Principles of Service Management, Service, Processes, Functions, Roles & responsibilities|
|Session 2: Service Strategy|
|Concepts and Models, Processes, How to align IT strategy with business goals and expectations|
|Session 3: Service Design|
|Concepts and Models, Key Principles, Processes, Transform business requirements into strategic solutions|
|Session 4: Service Transition|
|Concepts and Models, Key Principles, Processes, Manage change, risk, and quality assurance|
|Session 5: Service Operations|
|Concepts and Models, Key Principles, Processes and Functions, Establish day-to-day business operations and customer expectations|
|Session 6: Continual Service Improvement|
|Concepts and Models, Key Principles, Processes and Strategies for overall process and service improvement|
|Session 7: Summary and Exam Practice|
|Review of Key Concepts, Prepares participants to take and pass the ITIL® Foundations Certification examination successfully|
|Session 8: Exam|
|No of Questions||40 questions|
|Exam Type||Multiple choice questions|
|Pass Score||26/40 or 65%|
|Delivery||Examination is available in Paper based format or Online|
Hyderabad, ITIL® Foundation
The executive team of AADS Education coordinated so well & made sure everything was in place. Kudos to the whole team. The trainer was extremely professional. AADS is the best in business
GURGAON, ITIL® Foundation
The training content was so good and trainer delivered it in a proper way. I am satisfied with the quality of training provided.
Here I gathered more knowledge on the subject so that I can perform best in my organization. I experienced very good training and acquired the benefits.
Hyderabad, ITIL® Foundation
Trainer made the session very interesting and his presentations were very useful. This example driven training helped me a lot. Good work done by the whole team
Hyderabad, ITIL®® Foundation
The overall training experience from the institute was very good