Microsoft Dynamics CRM Training

Aads Education offers Microsoft Dynamics CRM training for individuals to build professional career in Microsoft dynamics CRM, in this program we cover all the modules (Functional, Technical, Administrative) required for implementing successful customer relationship management program in your organization or for your clients. We cover all the versions of MS Dynamics CRM 2011, 2013, 2015, 2016 & 365. Our learning pack covers all the aspects and key requirements for a CRM process and integration with existing systems. By joining the course you will become CRM professional.

  • 15+ years of experienced Trainer in the field of IT and Microsoft Dynamics CRM
  • Live Virtual Classes available in morning, evening and weekends
  • Total 40 hrs of online training
  • FREE Unlimited practice online sessions
  • Online trainings are Instructor Led Classes through gotomeeting / WebEx
  • 100% Live training, it's not video recording, during the session you can ask any doubts
  • Trained 2000+ students from 50+ countries
  • Free courseware – softcopy
  • Post training support for implementation
  • MS Dynamics CRM sessions are highly interactive
  • Discussions on real-time scenarios
  • Course covers functional, technical and administrative modules
100% Money back Guarantee

In case if you are not happy with the trainer, report us within 3 days of the start of the classes / sessions, we will refund your fee completely, no questions asked.

Microsoft Dynamics CRM Training

Aads Education offers Microsoft Dynamics CRM training for individuals to build professional career in Microsoft dynamics CRM, in this program we cover all the modules (Functional, Technical, Administrative) required for implementing successful customer relationship management program in your organization or for your clients. We cover all the versions of MS Dynamics CRM 2011, 2013, 2015, 2016 & 365. Our learning pack covers all the aspects and key requirements for a CRM process and integration with existing systems. By joining the course you will become CRM professional.

  • 15+ years of experienced Trainer in the field of IT and Microsoft Dynamics CRM
  • Live Virtual Classes available in morning, evening and weekends
  • Total 40 hrs of online training
  • FREE Unlimited practice online sessions
  • Online trainings are Instructor Led Classes through gotomeeting / WebEx
  • Trained 2000+ students from 50+ countries
  • 100% Live training, it's not video recording, during the session you can ask any doubts
  • Post training support for implementation
  • MS Dynamics CRM sessions are highly interactive
  • Discussions on real-time scenarios
  • Course covers functional, technical and administrative modules
I am interested in this course

Microsoft Dynamics CRM Training Courses

Start Earning 50% More, boost your career

  • CRM can bring both career and financial growth along with stability in your career since this technology will survive for years to come.
  • Dynamics CRM is the fastest growing CRM Platform World Wide and you have lot of job openings globally and also it is the fastest growing business technology markets.
  • Dynamics CRM developer is a promising job and get higher packages when compared to developers in other technical domains.
  • Recruiters from top MNCs seek for .NET developers with Dynamics CRM skills.
  • Many Job openings are there with very high salaries for Dynamics CRM trained professionals.
  • Dynamics® CRM is built on a service oriented architecture (SOA) platform using Microsoft .NET framework, allowing easy customization and futureproofing.
  • The lack of diversity in your resume. If you stay for too long in one place, doing the same thing for many years a future employer may wonder why they should give you a chance. It's always good to pepper your resume with new things. Even if that means picking up extra activities in the weekend.

Microsoft Dynamics CRM Course Outline

  • Installation and Deployment

    • Microsoft Dynamic CRM Over view
    • Different types of Deployment (Online , On-Premise and Partner Hosted)
    • Hardware and Software Requirements
    • Installation of Dynamics CRM
    • Installation and Configuration of Email Router
    • Deployment Manager
    • Reporting Configuration
    • Organization Import and database Restore
    • Upgrade lower version to Higher Version
    • Database Structure
    • Language pack Installation
    • Roll up Installations
  • Microsoft Dynamics CRM Applications

    • Overview
    • Navigation
    • Working with the Application
    • Working with Records
    • Quick Find and Multi-entity search
    • Marketing , Sales and Service Overview
    • Marketing , Sales and Service Life Cycle with different domains and real time examples
    • Sales Module
      • Sales Process management
      • Opportunity Management
      • Sales Pipeline
      • Reports & Dashboards
      • Escalation Mechanism
    • Marketing Module
      • Sales Process management
      • Opportunity Management
      • Sales Pipeline
      • Reports & Dashboards
      • Products
      • Quotes
      • Orders
      • Invoices
    • Service Module
      • Case management
      • Service Scheduling
      • Service Contracts
      • Automated Routing & Queueing
      • Products
      • Quotes
      • Orders
      • Invoices
    • Customization
      • By using xRM concepts, we do develop new modules on top of CRM as per the customer requirement
  • Customization and Configuration Topics Covered

    • Entity Creation and Meta Data
    • Field Creation (Includes all out-of-the-box Fields)
    • Form Customizations (Multiple Forms, Role based Forms, Quick View Form, Quick Create Form, Mobile Form and Tablet Form)
    • Relation Ships (1:N,N:N and N:N) and behaviors
    • Sub Grids
    • Lookup Filtration
    • Web Resource (HTML, Image etc.)
    • I Frames
    • View Customization (System Views, Personal Views)
    • Dashboard and Charts
    • Field level Security
    • Calculated Fields
    • Rollup Fields
    • Hierarchy View
    • Data Management (Import, Export, Reimport, Bulk record deletion )
    • Auditing
    • Templates (Email Templates)
    • Goal Management
    • Queue Management
    • Security (Users,Teams,BusinessUnits,Roles,Hiararchy )
    • Timer Controls
  • Integration with Microsoft Dynamics CRM

    • MS CRM SDK (MS CRM Architecture, Assemblies, CRM Application Framework, WCF Web Service)
    • SSRS Integration with MS CRM
    • Asp. Net Integration with MS CRM
      • CURD Operations
      • Query Expressions
      • Fetch Xml
      • Query by Attribute
    • SharePoint Integration with MS CRM
    • Outlook Offline Client Integration with MS CRM
    • SSIS Integration with MS CRM
    • 3rdParty Integration with MS CRM
    • Data Migration with MS CRM
  • Advanced technical -Extending CRM

    • Plugins
      • MS CRM Plugin Architecture
      • Development
      • Registration
      • Debugging
      • Shared Variables
      • Images
      • Plugin Messages
      • Impersonation
      • Plugin Constructors
      • Offline Plugins
      • Plugin Execution Order
      • Handling Exceptions
      • Synchronous vs Asynchronous
    • Workflows
      • Understanding Workflows Basics
      • Understanding the trigger options with RT workflow
      • Workflow Actions
      • Real Time Workflows
      • Asynchronous Workflows
      • Child Workflows
      • On Demand Workflows
      • Custom Workflows
      • Recursive Workflows
      • Wait Conditions
      • Extending Workflows with Code
    • Dialog
    • Business Process
    • Actions
    • JavaScript
    • Advance JavaScript
    • Business Rules
    • Ribbon Customizations
    • Site Map Customizations
    • Solution Management
  • Microsoft Dynamics CRM Accelerators

    Each accelerator can be configured and extended to broaden marketing, sales and service capabilities.

    • Portal Integration
      • Allow customers to configure and expose any CRM entity to an external facing portal
      • The Portal Integration Accelerator easily connects Microsoft Dynamics CRM to an organization's Web experience. This release builds on the eService portal engine and expands to allow customers to configure and expose any CRM entity to an external facing portal.
    • Customer Portal
      • This is the migration of the Customer Portal Accelerator which included Portal Integration, eService and Event Management functionality.
    • Partner Relationship Management (PRM) Portal
      • This is the migration of the Partner Relationship Management accelerator.
      • The Partner Relationship Management (PRM) Accelerator allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners. It provides pre-built extensions to the Microsoft Dynamics CRM sales force automation functionality, including new data entities, workflow and reports. Using the PRM Accelerator, companies can jointly manage sales processes with their channel partners through a centralized Web portal, as well as extend this integration to automate additional business processes.
    • Customer Care Accelerator (CCA)
      • This is the CRM 2011 version of the Customer Care AcceleratorHow to Set up CCA for CRM 2013

    Installing and configuring Customer Care Accelerator (CCA) can be challenging task.

    The main focus of Customer Care Accelerator (CCA) for Microsoft Dynamics CRM is on delivering contact center enabling functionality,like the ability to create a unified desktop by combining data elements from disparate lines of business applications and displaying it on a single user interface.

    Pre-requisites

    • Customer Care Accelerator for Microsoft Dynamics CRM 2011 from Microsoft marketplace.
    • MicrosoftDynamicsCRM2013UII.exe which can be downloaded along with Microsoft Dynamics CRM 2013 Software Development Kit (SDK).
    • Following are the prerequisites to install on the CCA desktop agent.
    • .NET Framework 4.0
    • Windows Identity Foundation (WIF)

Who Should Attend Microsoft Dynamics CRM Training?

  • Anyone associated with CRM or customer relations management or customer relations associate
  • IT Administrator and IT support.
  • Infrastructure, Systems Architect CIO.
  • Software Release Manager.
  • Technical Instructor teaching any certified Microsoft and other IT related course.
  • IT consultant, covering a range of Microsoft development and server technologies.
  • Network Administrator / Developer.
  • Anyone in the field of IT with 2 years of experience can take up this course.

MS Dynamics CRM Trainer Profile

  • Senior CRM Consultant.
  • 15+ years of experience in the field of IT and CRM.
  • Successfully implemented several large full-life cycle Dynamics CRM projects, which involves heavy Customization, Configurations as well as Dynamics CRM-XRM application development using the Dynamics CRM SDK within .Net framework and Deployment.
  • Actively involved in different phases of Software Development Life Cycle which involves, Project Planning & Feasibility Study, System Analysis & Requirements.
  • Definition, System Design, Development and Code Generation, Integration and Testing, Deployment and Post Development maintenance in Waterfall and Agile Methodologies (SCRUM).
  • Expert in Code Reviews, Creating Coding Standards, Document Standards,LLD,HLD providing solutions for Performance Optimization and Debugging & Error Handling.
  • Assisted account managers in RFP creation, Pre-Sales, Technical Presentations & Demos geared towards winning new customers.

Technologies familiar with:

  • Dynamics CRM 4.0,2013/2015
  • Visual Studio .NET 4.0.
  • SQL SERVER 2008.
  • SSIS/SSRS 2008.
  • Application Development.
  • SharePoint 2010.
  • WCF, Web Services.
  • Webform development using ASP.net with C#.

Feedback from our Participants

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Naresh Paruchuri
London, UK, Microsoft Dynamics CRM

AADS Microsoft Dynamics CRM trainer is simply amazing and Fabulous. Covered all the topics which we agreed for and he has vast real time experience and very responsive in the classes, Clarified all the doubts. alerted us in the class where there is a chance of interview questions and given some projects. Trainer is friendly and very approachable. Definitely I will recommend AADS Education in my friends list.

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Pavithra Sivalingam
Dubai, UAE, Microsoft Dynamics CRM

Microsoft Dynamics CRM Training was good. And I successfully completed my certification because of this training. Thank you very much for this good experience.

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Keerthi
USA, Microsoft Dynamics CRM

I am happy with the CRM training at AADS Education and the trainer. The trainer is very good and has got good experience and expertise in the area. He was able to answer all the questions we asked by giving good examples.

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Lavanya
Hyderabad, Microsoft Dynamics CRM

AADS faculty was extremely good. He covered almost all the topics in CRM 2013 and he was patient enough to clarify the doubts. It was a good training experience here.

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Md Reyaz Quraishi
Pune, Microsoft Dynamics CRM

Thank you AADS Education for all the help and support. The Dynamics CRM classroom sessions and the training material were very refreshing and informative. After the course my skill set & subject knowledge improved drastically.. this is good for me

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Satish Kumar K
Hyderabad, Microsoft Dynamics CRM

Best coaching center in MS Dynamics CRM in Hyderabad.

Why Aads Education?

  • Excellent Customer and after sales support
  • Global Experience of 16 years in the field of Education, IT, Management Services and Media
  • Collaboration with Global Giants in the field of Education
  • Award Winning Training organization
  • We operate in multiple countries
  • We offer both Online and Classroom trainings
  • We constantly upgrade our course ware, staff, facilities, trainers and we follow the latest trends of the market so that we can offer you the best and latest
  • We assist our participant in placements through our HR consultants and have tie up with large organization
  • Our Professional trainers and mentors are industry experts
  • Our ultimate goal through the training programs is to build high value and high end professionalism in every individual

Professionals participated from

Microsoft Dynamics CRM Course Outline

  • Installation and Deployment
  • Microsoft Dynamic CRM Applications
  • Customization and Configuration Topics Covered
  • Integration with Microsoft Dynamics CRM
  • Advanced technical -Extending CRM
  • Microsoft Dynamics CRM Accelerators
MS Dynamics CRM Trainer Profile
  • Senior CRM Consultant.
  • 15+ years of experience in the field of IT and CRM.
  • Successfully implemented several large full-life cycle Dynamics CRM projects, which involves heavy Customization, Configurations as well as Dynamics CRM-XRM application development using the Dynamics CRM SDK within .Net framework and Deployment.
  • Actively involved in different phases of Software Development Life Cycle which involves, Project Planning & Feasibility Study, System Analysis & Requirements.
  • Definition, System Design, Development and Code Generation, Integration and Testing, Deployment and Post Development maintenance in Waterfall and Agile Methodologies (SCRUM).
  • Expert in Code Reviews, Creating Coding Standards, Document Standards,LLD,HLD providing solutions for Performance Optimization and Debugging & Error Handling.
  • Assisted account managers in RFP creation, Pre-Sales, Technical Presentations & Demos geared towards winning new customers.

Technologies familiar with:

  • Dynamics CRM 4.0,2013/2015
  • Visual Studio .NET 4.0.
  • SQL SERVER 2008.
  • SSIS/SSRS 2008.
  • Application Development.
  • SharePoint 2010.
  • WCF, Web Services.
  • Webform development using ASP.net with C#.
Who Should Attend CRM Training?
  • Anyone associated with CRM or customer relations management or customer relations associate
  • IT Administrator and IT support.
  • Infrastructure, Systems Architect CIO.
  • Software Release Manager.
  • Technical Instructor teaching any certified Microsoft and other IT related course.
  • IT consultant, covering a range of Microsoft development and server technologies.
  • Network Administrator / Developer.
  • Anyone in the field of IT with 2 years of experience can take up this course.
Start Earning 50% More, boost your career
  • CRM can bring both career and financial growth along with stability in your career since this technology will survive for years to come.
  • Dynamics CRM is the fastest growing CRM Platform World Wide and you have lot of job openings globally and also it is the fastest growing business technology markets.
  • Dynamics CRM developer is a promising job and get higher packages when compared to developers in other technical domains.
  • Recruiters from top MNCs seek for .NET developers with Dynamics CRM skills.
  • Many Job openings are there with very high salaries for Dynamics CRM trained professionals.
  • Dynamics® CRM is built on a service oriented architecture (SOA) platform using Microsoft .NET framework, allowing easy customization and futureproofing.
  • The lack of diversity in your resume. If you stay for too long in one place, doing the same thing for many years a future employer may wonder why they should give you a chance. It's always good to pepper your resume with new things. Even if that means picking up extra activities in the weekend.
Why Aads Education?
  • Excellent Customer and after sales support
  • Global Experience of 16 years in the field of Education, IT, Management Services and Media
  • Collaboration with Global Giants in the field of Education
  • Award Winning Training organization
  • We operate in multiple countries
  • We offer both Online and Classroom trainings
  • We constantly upgrade our courseware, staff, facilities,trainers and we follow the latest trends of the market so that we can offer you the best and latest
  • We assist our participant in placements through our HR consultants and have tie up with large organization
  • Our Professional trainers and mentors are industry experts
  • Our ultimate goal through the training programs is to build high value and high end professionalism in every individual

Professionals Participated from

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