ITIL® Intermediate Continual Service Improvement Training:

AADS Education offers ITIL® Intermediate Continual Service Improvement training as part of Lifecycle and Capability modules of ITIL®. The candidates can expect to enhance their management capabilities and deliver the projects with internationally accepted standards. The training is one of the prerequisites to pursue ITIL® Expert level training. All IT professionals, employees in managerial posts, employees of such organizations where ITIL® is implemented are eligible to attend this training program.

Course Details:

  • Duration of ITIL® Intermediate CSI training is 2 days
  • We will conduct a paper based examination conducted after the training
  • The certificate will be awarded after successfully passing the examination

Eligibility for certification examination:

  • As part of training course, participants should at least attend 21 hours of training, excluding breaks, from our institute.
  • Participants should have an ITIL® Foundation certificate to be eligible for our accredited ITIL® Intermediate Continual Service Improvement training


  • CSI01: Introduction to Continual Service Improvement
  • CSI02: Continual Service Improvement Principles
  • CSI03: Continual Service Improvement Process
  • CSI04: Continual Service Improvement Methods and Techniques
  • CSI05: Organization for Continual Service Improvement
  • CSI06: Technology for Continual Service Improvement
  • CSI07: Implementing Continual Service Improvement
  • CSI08: Critical Success Factors and Risks

Feedback from our Participants

Review from Lakshmi Devi, ITIL Intermediate

Lakshmi Devi,
ITIL Intermediate, Hyderabad

It has been one of the best training I ever had, it was very good in terms of the material provided. The ITILV3 training was also more interactive than being monopolized. The training team was very cooperative and convenient to work with. The front office desk was patient enough in providing all the details required for the course. They not only gave the information but also, helped me in getting to the right goal in the right time. Aads Education is one of the best ITIL training in Hyderabad, I have ever been to. Thanks a ton, for your support and help.

Satisfied ITIL Intermediate Learner – Mr. Praveen Paruchuri

Praveen Paruchuri
ITIL Intermediate, Hyderabad

The overall training experience from the institute was very good

Testimonial from Mr. Diwakar Arora for AADS Education training programmes

Diwakar Arora
ITIL Intermediate, Hyderabad

The training content was so good and trainer delivered it in a proper way. I am satisfied with the quality of training provided.