ITIL® Expert Training

AADS Education offers ITIL® Expert (MALC) training and certification for professionals who wish to excel in ITIL® and IT Service management. Interact with globally certified trainers and gain competencies in service management skills. AADS Education assists aspirants to gain the required 22 credits to become ITIL® Expert. All our participants will be given PDUs after the training.

Target Audience:

IT professionals, IT Managers, Process Managers, professionals who utilize ITIL® practices in daily activities are ought to attend this training.

Prerequisites:

For a candidate to appear ITIL® Expert training and certification examination, he/she should have acquired 2 credits from ITIL® Foundation certificate, and 15 credits from ITIL® intermediate Lifecycle and Capability modules.

Course Duration: 4 days
Course Deliverables:
  • Accredited course material will be given to our participants
  • Practice test papers as a part of examination preparation
  • Preparation assistance will be given to participants to pass the ITIL® Expert Certification examination successfully
Exam Details:
Exam Duration 90 minutes
Exam Format Multiple Choice, scenario based gradient scored question
Exam Pass Mark 70%
Level of Qualification Expert
Open Book No
Number of Question There will be 8 questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.